Wednesday, March 6, 2013

Text or "Chat" with a Librarian

There are now two new ways that you can contact us! You can now ask us reference questions via instant chat & via text message.
If you would like to ask a question while you’re on your computer – just go to the library homepage & click “Chat with Us.” This will bring you to a chat widget where you can type in your question. If the question comes in during our reference hours, we will respond as soon as possible.
You can also text us your reference question. Here’s how you do it: Text us at [66746] and start your question with [ASKGOULD]. You will only need to enter [ASKGOULD] the 1st time you contact us. The first time you contact us you will receive the following automated message: "Your msg has been posted, thanks! Powered by Mosio. To quit, reply STOP or reply HELP for info. Standard messaging charges apply. T&Cs" Then just save us in your contacts and text us questions when you’re on the go.
Our reference hours are:
Sunday:  11:00 a.m. – 5:00 p.m.
Monday–Thursday:  9:00 a.m. – 9:00 p.m.
Friday:  9:00 a.m. – 2:30 p.m.
As always, you can also call (631-761-7160), email  or just walk into the reference office during our reference hours and there will be a librarian available to assist you. 

No comments: